Terms & Conditions
Last Updated: Jul, 2025
1. Acceptance of Terms
By using the PoleRise app ("App"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms include the Platform Guidelines, which provide specific rules for students and instructors. If you do not agree, please do not use the App.
2. Eligibility
You must be at least 13 years old to use the App. If you are under the age of 18, you must use the App under the supervision of a parent or legal guardian, and they must agree to be bound by these Terms on your behalf. By using the App, you confirm that you meet these requirements.
3. User Accounts
You must register an account to access certain features of the App. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
3A. Account Usage and Sharing Policy
Each account is intended for individual use only. Sharing login credentials or allowing others to access the account is strictly prohibited. If account sharing is suspected, PoleRise reserves the right to limit access to instructor responses, restrict certain features, or suspend the account without prior notice. Instructors are not obligated to provide feedback if they reasonably suspect account sharing. If you believe a student is violating this policy, please report the issue to our support team for further investigation.
4. Instructor Inactivity Policy
If an instructor does not log in for 30 consecutive days, their profile may be marked as "Inactive." When marked Inactive: Your profile and videos will no longer be visible to new students on search or browsing pages. Existing students who have previously purchased your videos will still retain full access. You can restore your visibility at any time simply by logging back into your account.
5. Content Ownership and Usage Rights
Students:
Any content you submit (e.g., questions, feedback) remains your property. However, you grant PoleRise the right to use, reproduce, and display this content solely for the purpose of operating, maintaining, and improving the App’s services, and in accordance with our Privacy Policy. PoleRise will not share your personal content with third-party apps, websites, or offline activities for advertising or marketing purposes without your explicit consent.
Instructors:
By uploading videos or other content to the App, you grant PoleRise a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, display, and make minor technical modifications (e.g., formatting adjustments) to your content solely for the purpose of operating, promoting (within the platform), and improving the App’s features and services, and in accordance with our Privacy Policy. PoleRise will not share your instructional content with unrelated third-party apps, websites, or offline activities for advertising or marketing purposes without your explicit consent. These permissions support the continued development of new features and improved learning experiences across the platform.
5A. Content Guidelines for Distribution Compliance
PoleRise embraces all teaching styles, including sensual and exotic pole dance, as part of the art form's diversity. To ensure the app remains accessible on major app stores, we kindly ask instructors to avoid uploading content that could be misinterpreted as explicit sexual material or full nudity without clear artistic context. Our goal is not to restrict sensual expression or artistic freedom, but to navigate external distribution policies that are beyond our control. In very rare cases where content might risk non-compliance with app store requirements, PoleRise may review the material or adjust its visibility on public areas of the platform. Whenever possible, we will ensure that students who have purchased the content retain uninterrupted access.
6. Fees and Payments
Students:
You agree to pay the fees for services as outlined in the App. All prices are in USD. Each fee includes access to available Quick Tips and the ability to ask questions. Questions must be submitted within 60 days of purchase. After this period, the question submission feature within the App will be deactivated, and any ongoing conversations will be automatically closed.
Instructors:
You will receive earnings based on the pricing you set for each video in the "Watch, Ask, Improve" section, after PoleRise deducts a platform fee. Earnings will be credited once a student marks the video as completed, or after 60 days from the purchase date—whichever comes first. Payments will be processed according to the App's payout schedule. You may request a payout once your available balance reaches USD 20 or above. The platform will cover standard third-party payment processing and payout fees. However, you may still be responsible for currency exchange differences and any applicable local taxes, depending on your payout method and country of residence. If your account is scheduled for termination or deletion, you must withdraw your available balance before the account is closed. Once the account is deleted, any remaining funds in your balance will no longer be accessible or retrievable. Please ensure to request payout in time to avoid forfeiting your remaining balance.
5A. Content Guidelines for Distribution Compliance
PoleRise embraces all teaching styles, including sensual and exotic pole dance, as part of the art form's diversity. To ensure the app remains accessible on major app stores, we kindly ask instructors to avoid uploading content that could be misinterpreted as explicit sexual material or full nudity without clear artistic context. Our goal is not to restrict sensual expression or artistic freedom, but to navigate external distribution policies that are beyond our control. In very rare cases where content might risk non-compliance with app store requirements, PoleRise may review the material or adjust its visibility on public areas of the platform. Whenever possible, we will ensure that students who have purchased the content retain uninterrupted access.
7. Cancellation and Refund Policy
No refunds are available for any paid services. Students are encouraged to review video details carefully before purchasing.
8. Health and Medical Advice
Pole dancing is a physically demanding activity. We strongly recommend consulting your physician before participating, especially if you have any pre-existing medical conditions, injuries, or are pregnant. You are responsible for ensuring that you are physically and medically fit to participate in pole dancing activities through the App. PoleRise does not provide medical advice, and any content provided through the App should not be considered a substitute for professional medical advice. You acknowledge that your participation is at your own risk and that PoleRise and its instructors are not liable for any injuries or health-related issues arising from such activities.
9. Prohibition of Alcohol and Drugs
You agree not to consume alcohol or use any illegal drugs before or during any pole dancing activities, whether learning or teaching through the App. PoleRise is not responsible for any injuries or damages resulting from such use.
10. Personal Property
You are responsible for the safekeeping of your personal belongings and equipment while using the App for learning or teaching. PoleRise is not liable for any loss, theft, or damage to your property.
11. Physical Activity Risks
Pole dancing is a physical activity that carries inherent risks, such as injury. You are responsible for ensuring a safe environment and using proper equipment while learning or teaching through the App. PoleRise is not liable for any injuries or damages sustained during your participation, whether you are a student or an instructor. Similarly, instructors are not liable for injuries sustained by students, and students are not liable for injuries sustained by instructors.
12. User Conduct
You agree not to:
- Post or share inappropriate, offensive, or illegal content.
- Use the App for any unlawful purpose.
- Harass, abuse, or harm other users.
- Upload or claim ownership of videos or content that you did not create or do not have the rights to use.
PoleRise reserves the right to remove content or suspend accounts that violate these rules. If you have concerns about your account status, you may contact us at general@polerise.app.
13. Intellectual Property Protection & Content Use
The design, functionality, and operational model of the PoleRise App are proprietary and protected by copyright, trademark, and other applicable laws. Unauthorized copying, reproduction, or use of our platform’s design, features, or business model may result in legal action by PoleRise. To protect the copyright of instructors and the privacy of all users, the PoleRise App has implemented reasonable technical measures to prevent screenshots and screen recording. Users agree not to attempt to bypass, disable, or circumvent these restrictions in any manner, including but not limited to recording, capturing, reproducing, or distributing any platform content. Any violation of this policy may result in account suspension, termination, and/or legal action. Any personal information contained within such content is also protected under our Privacy Policy and will be handled accordingly.
14. Termination
You may request to terminate your account at any time via the App's account settings. Upon termination, your instructor profile will be removed from all public areas of the platform, and you will no longer be able to access any uploaded content or teaching features. Previously purchased videos will remain available to enrolled students for viewing, in accordance with Section 5. However, students can no longer submit new questions after the 60-day interaction period ends. Please ensure you withdraw any remaining earnings before your account is permanently deleted. Once deletion is complete, earnings can no longer be retrieved. PoleRise reserves the right to suspend or terminate your account if you violate these Terms.
15. Disclaimer of Warranties
The App is provided "as is" without warranties of any kind. PoleRise does not guarantee the accuracy, reliability, or availability of the App or its content. You use the App at your own risk. This includes, but is not limited to, the following circumstances that may affect your experience:
- Temporary platform disruptions or technical maintenance that may affect the availability of certain features or interactions.
- The instructor's inability to respond due to personal circumstances, such as illness, technical issues, or scheduling conflicts.
- External events beyond PoleRise's control, such as natural disasters or global emergencies, that impact the instructor's ability to provide services.
16. Limitation of Liability
PoleRise will not be liable for any indirect, incidental, or consequential damages arising from your use of the App, including but not limited to loss of data, profits, or opportunities.
17. Governing Law
These Terms are governed by the laws of the State of Delaware, United States. Any disputes will be resolved through binding arbitration in Wilmington, Delaware, in accordance with the rules of the American Arbitration Association.
18. Changes to Terms
PoleRise may update these Terms from time to time. We will notify you of changes via the App or email. Continued use of the App after changes constitutes your acceptance of the new Terms.
19. Contact Us
If you have any questions about these Terms, please contact us at general@polerise.app.
20. Privacy Policy
Your use of the App is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. The Privacy Policy forms an integral part of these Terms. In the event of any conflict between these Terms and the Privacy Policy regarding the handling of personal data, the provisions of the Privacy Policy shall prevail.
21. Indemnification
You agree to indemnify and hold PoleRise harmless from any claims, losses, or damages, including legal fees, arising from your use of the App, your content, or your violation of these Terms or applicable laws.
22. Force Majeure
PoleRise will not be liable for any failure to perform its obligations under these Terms due to circumstances beyond its control, such as natural disasters, pandemics, or governmental actions.
23. Legal Entity and Contact Information
PoleRise is a service developed and operated by Appiplan Inc., a registered company based in the United States. If you have questions or concerns about this app, please contact us at: general@polerise.app.
24. Language Version
In the event of any discrepancies or inconsistencies between the English version of these Terms and any translations, the English version shall prevail.